💪 Blacktech Nutrition – Frequently Asked Questions (FAQ)
🛒 Ordering & Payments
Q: How do I place an order?
A: You can browse our product range (protein, pre-workout, recovery blends, etc.) on our website, add your favorite supplements to the cart, and checkout online.
Q: What payment methods do you accept?
A: We accept UPI (PhonePe, Google Pay, Paytm), debit/credit cards, net banking, and cash on delivery (COD) for select locations.
Q: Can I cancel my order?
A: Yes, cancellations are possible before your order is shipped. Once dispatched, cancellations are not allowed. Please contact our support team immediately for assistance.
🚚 Shipping & Delivery
Q: How much does delivery cost?
A: We offer free delivery on all orders above ₹999. For orders below that, a small delivery charge may apply.
Q: How long will it take to receive my order?
A: Orders are usually delivered within 3–5 business days depending on your location. You’ll receive tracking details once your order is shipped.
🔁 Returns & Refunds
Q: Can I return or exchange a product?
A: Due to the consumable nature of supplements, we don’t accept opened product returns. However, if your order is damaged, incorrect, or defective, we’ll replace it free of cost.
Q: What if I receive a damaged product?
A: Please contact us within 48 hours of delivery with photos of the damaged package, and we’ll arrange a replacement.
🍽️ Products & Usage
Q: Are your supplements safe?
A: Absolutely! All Blacktech Nutrition products are manufactured in GMP-certified facilities using premium, tested ingredients.
Q: Can beginners use Blacktech Nutrition products?
A: Yes. We have options for both beginners and advanced athletes. Our support team can help you choose the right product for your fitness goals.
Q: How should I use the supplements?
A: Each product comes with clear usage instructions. Please follow the recommended dosage or consult your trainer/nutritionist for personalized advice.
👤 Account & Support
Q: Do I need an account to place an order?
A: No, you can checkout as a guest. But creating an account helps you track orders, save addresses, and access exclusive discounts.
Q: How do I update my shipping address or contact details?
A: Simply log in to your account or contact our support team via WhatsApp/email to update your details before your order is shipped.
❓ Still Have Questions?
We’re here to help!
📧 Email: support@blacktechnutrition.com
📞 Phone/WhatsApp: +91-XXXXXXXXXX
💬 Chat support available: 9 AM – 9 PM